Privacy Policy

Last updated: October 10, 2026

This Privacy Policy explains how Nite Secrets ("Nite Secrets", "we", "us" or "our") collects, uses, shares and protects your personal information when you visit our online store, place an order, or contact us. We understand that our products are personal in nature, so we treat your information, and especially your purchase history, with extra care.

By using our website or placing an order, you agree to the practices described in this policy. If you do not agree, please do not use our website.

1. Information We Collect

Contact and order details: your name, phone number, email address, billing address and shipping address.
Order information: the products you view, add to cart or buy, order value, and any returns, exchanges or cancellations.
Account information: if you create an account, your login details and preferences.
Payment information: payments are handled by secure third-party payment gateways. We do not store your full card, UPI PIN or net-banking credentials on our servers.
Communications: messages you send us by email, phone, WhatsApp or our contact form.
Device and usage information: IP address, browser and device type, pages visited and how you use the website, collected through cookies and similar technologies.

We do not ask you for medical records or a diagnosis to buy our products. Please do not share health details with us unless they are needed to answer your question.

2. How We Use Your Information

To process, pack, ship and deliver your orders, and to handle returns, refunds and cancellations.
To send order confirmations, shipping updates and delivery messages by SMS, email or WhatsApp.
To answer your questions and provide customer support.
To detect and prevent fraud, misuse and unauthorised transactions.
To improve our website, products and services.
To send you offers and updates, only where you have agreed to receive them. You can opt out at any time.
To meet our legal, tax and regulatory obligations.

3. Secret Packaging for Your Orders

Orders are shipped in Secret Packaging: a plain outer box with no product name or brand imagery.
We share with courier partners only what they need to deliver your order, such as your name, address and phone number.
We do not sell, rent or trade your personal information or purchase history to anyone.

4. How We Share Your Information

We share your information only when it is needed, and only with:

Service providers that help us run the store, such as our e-commerce platform (Shopify), payment gateways, courier and logistics partners, and customer-messaging tools.
Marketing and analytics partners that help us understand website traffic and show relevant ads, subject to your cookie choices.
Government or legal authorities when required by law, court order or a valid legal request, or to protect our rights, customers or the public.
A successor business in the event of a merger, acquisition or sale of assets, under the same privacy protections.

Our website is hosted on Shopify. Some information may be processed or stored on servers outside India. For details on how Shopify handles personal information, see the Shopify Privacy Policy.

5. Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, understand how the website is used, and measure our marketing. You can block or delete cookies in your browser settings, but some parts of the website, such as the cart and checkout, may not work properly without them.

6. Data Retention

We keep your personal information only as long as it is needed for the purposes in this policy, including to fulfil orders, resolve disputes, and meet legal, tax and accounting requirements. After that, we delete it or make it anonymous.

7. Data Security

We use reasonable technical and organisational safeguards to protect your information, including encrypted (HTTPS) connections and secure payment processing. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your account password private.

8. Your Rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may:

Ask for a summary of the personal information we hold about you and how it is used.
Ask us to correct, complete or update your information.
Ask us to delete your information, where we are not required to keep it by law.
Withdraw your consent to marketing messages at any time.
Raise a grievance with us about how your information is handled.

To use any of these rights, contact us using the details in Section 12. We may need to verify your identity before acting on your request.

9. Age Restriction

Our website and products are intended only for adults aged 18 years or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has shared information with us, please contact us and we will delete it.

10. Third-Party Links

Our website may link to other websites, such as social media or payment pages. We are not responsible for their content or privacy practices. Please read their privacy policies before sharing information with them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date. Please check this page periodically.

12. Contact Us and Grievance Officer

For any questions, requests or complaints about this Privacy Policy or your personal information, please contact our Grievance Officer:

Grievance Officer, Nite Secrets
Email: ecom@ayumcure.com
Phone: +91 92177 88095
WhatsApp: +91 92205 00652
Address: R3-122, M3M Corner Walk, Sector 74, Golf Course Extension Road, Gurugram, Haryana 122101, India

We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days.

13. Disclaimer

Product disclaimer: Nite Secrets products are herbal, Ayurvedic and personal-care products intended for general wellness and cosmetic use only. They are not intended to diagnose, treat, cure or prevent any disease or medical condition, and are not a substitute for professional medical advice.

Results vary from person to person and are not guaranteed.
Always read the label and follow the directions for use. Do a patch test before first use of any topical product.
Stop use immediately if you experience irritation, redness, discomfort or any allergic reaction, and consult a doctor.
Consult a qualified doctor before use if you are pregnant, trying to conceive, breastfeeding, taking any medication, or have a medical condition or known allergies.
For external use only, unless the label states otherwise (for example, capsules). Do not exceed the recommended dose.
For adults (18+) only. Keep out of reach of children.

Website disclaimer: Content on this website, including product descriptions, images and articles, is for general information only and does not constitute medical advice. Product images are for illustration; actual packaging may vary. While we try to keep information accurate and up to date, we make no warranties about its completeness or accuracy. To the extent permitted by law, Nite Secrets is not liable for any loss or harm arising from misuse of our products or reliance on website content.